Summary
When a work environment provides agency, social support, and opportunities for professional growth, these factors stimulate employees to become more competent and engaged in their work. This professional learning session is part of a series that explores the eight aspects of organizational culture and climate measured by K20's research-based survey. Participants will look at the research factors that provide a sense of support and then reflect on the data collected from their school survey to create a goal for improving sense of support at their school.
Essential Question
How does professional growth and sense of support foster employee agency and energize their engagement with work?
Learning Goals
Explore research-based characteristics of Sense of Support
Analyze survey constructs and data in the context of their organization
Apply strategies to their role within their team and organization
Materials List
Presentation slides
“What fills you up? “coloring sheets (1 per participant)
Wheel of Resources Worksheet (1 per participant)
Chain Notes handouts (1 set per table group)
Research Brief: Generating Energy: Investing in growth, agency, and job satisfaction (1 per participant)
Colored pencils (1-2 set/s per table group)
Chart paper (1 sheet per table group)
Markers (1 per table group)
Engage
15 Minute(s)
Display slide 2 and hand out the “What fills you up?” coloring sheets. There are three options provided in this document: a heart, a bucket, and a battery. Participants can choose which one they want to color in order to express the big ideas that keep them going. The pictures help to introduce the concept of generating energy. Participants can draw pictures or write words on their coloring sheet. It may help them to provide some reflection questions on what sort of ideas they want to represent. The participants’ pictures do not have to represent grand philosophical ideas. If porch sitting is what is needed in order to feel fully charged each day, that’s worth including.
What are the things that take up space in your heart?
What drives you personally and professionally?
What are your passions?
What are your values?
What are your motivators?
What are your aspirations?
What are your hobbies?
As everyone is finishing their coloring, go over the essential question on slide 3 and the learning objectives on slide 4.
Explore
30 Minute(s)
Transition to slide 6 (slide 5 is optional as an introduction to this activity) and hand out the Wheel of Resources worksheet. Each participant should consider how the concepts they included in the “What fills me up?” coloring activity can be accounted for in their work life. For example, if family is the biggest thing on the heart map, what does that look like in terms of your job? This might look like predictable work hours or not having to take work home or flexibility to take time off. If creative expression is important in your heart map, put that here too.
Each participant should come up with at least 4 resources informed by their heart map that are also important to them in their job. You’ll notice that there are solid lines breaking the wheel into 4 quadrants. If they wish to come up with more than four, they can use the dotted lines to break each quadrant into either two or three more sections.
Next, have participants rate how well their job currently fills these resources up on a scale of 1-5 by coloring in each slice up to the circular lines provided.
The reasoning behind this activity is to make the connections between personal motivators, job design, and resources in our work. The premise for this is based on the job-demands/resources model (an activity that goes more in-depth on this model can be found in “Directing Energy: Goals, Supports, and Structures”). There are organizational and personal resources that can be provided and/or supported by an organization's overall climate and culture.
Explain
20 Minute(s)
Move on to slide 8 and hand out the research brief titled “Generating Energy: Professional Growth, Agency, and Job Satisfaction.” Have participants spend about 10 minutes reading through the brief on their own.
Then move to slide 9 and ask participants to look back at their Wheel of Resources and take note of how their labels might align what the research says. Do they have a slice to fit each category of the research?
Job Design
Agency
Well-being
Professional Growth
Have them label each slice of their wheel according to these categories. It’s okay if a slice can fit into more than one. Likewise, it’s okay if your Elbow Partner labels a slice with the same name as yours into a different category. For example, one person might feel that creativity fits into agency (because they feel they have agency when they can express creatively in their work), someone else may say job design (because they feel that it’s the design of their role that permits them to be creative) and another might even say it fits into well-being (especially if they feel emotionally depleted if they don’t have time or agency to be creative at work). These are all acceptable reasons and depend on individual processing of how their job provides them personal resources.
The goal for this activity is to provide personal connections that help us understand how the research constructs apply to us as individuals.
Extend
40 Minute(s)
Bring up slide 10 and provide time for each participant to bring up the infographic data for your school. At this time, hand out a copy of the Chain Notes handout for each table. In this case, the ideal group size will be 5 participants. Each participant’s page will have a different sub-construct heading at the top of the page along with the survey questions that align to that construct.
Progress to slide 11 to begin the Chain Notes activity. Be sure to state clearly that each participant will have about five minutes to fill in ONLY the FIRST BOX on their handout. After time is up, progress to slide 12. Have them pass their sheet to the right. Then set a timer for each participant to fill in the SECOND BOX ONLY. This rotation will happen four times (through slide 14) until all of the boxes are filled in on each page at their table.
Once the rotations are done, move to slide 15 and have each person in the group read a summary of their page to the whole table. After all participants have shared at their table, the whole group should come up with a summary of takeaways to share with the whole group.
Evaluate
Ask each participant to make a post in each of the three columns in the padlet. (This strategy is called Rose, Bud, and Thorn):
A Rose: Something that’s already blooming (well-supported in our culture/climate)
A thorn: Something you would like to see change
Bud: Something you need to support your future growth
Follow-Up Activities
Identify some of the themes written on the Chain Notes handouts.
What connections do you draw between the responses for sense of support?
What ideas, positions, or assumptions do you want to challenge or question?
What key concepts or ideas do you think are important and worth focusing on moving forward?
What changes in attitudes, thinking, or action are suggested by the staff feedback either for the whole school or for teams?
Have each leader create a summary statement of the key points and identify 1-2 actionable items.
Share the themes and action items with staff. Have each person create their own summary statement of the themes and identify 1-2 actionable items for themselves.
Research Rationale
When employers are committed to developing resources, employees feel dedicated to their organization, resulting in higher engagement in work (Ogbonnaya & Valizade, 2018). A primary way to invest in employees is by attending to the areas of (1) job design, (2) agency, (3) well-being, and (4) professional growth. Addressing these factors provides a buffer that protects employees from burnout even when the demands of their job are high (Albrecht et al., 2018). These aspects fuel a passion for the work. In addition, they generate positive energy and perceptions of the organization, resulting in goodwill towards leadership.
Resources
Akkermans, J., Schaufeli, W. B., Brenninkmeijer, V., & Blonk, R. W. B. (2013). The role of career competencies in the job demands — resources model. Journal of Vocational Behavior, 83(3), 356–366.
Albrecht, S., Breidahl, E., & Marty, A. (2018). Organizational resources, organizational engagement climate, and employee engagement. The Career Development International, 23(1), 67–85.
K20 Center. (n.d.). Chain notes. Strategies. https://learn.k20center.ou.edu/strategy/52
K20 Center. (n.d.). Elbow partners. Strategies. https://learn.k20center.ou.edu/strategy/116
K20 Center. (n.d.). Rose, Bud, and Thorn. Strategies. https://learn.k20center.ou.edu/strategy/2224
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Ogbonnaya, C., & Valizade, D. (2018). High performance work practices, employee outcomes and organizational performance: A 2-1-2 multilevel mediation analysis. The International Journal of Human Resource Management, 29(2), 239–259.
Toth, I., Heinänen, S., & Nisula, A.-M. (2020). Personal resources and knowledge workers’ job engagement. International Journal of Organizational Analysis, 28(3), 595–610.
van den Bosch, R., Taris, T. W., Schaufeli, W. B., Peeters, M. C., & Reijseger, G. (2018). Authenticity at work: A matter of fit? The Journal of Psychology, 153(2), 247–266.
Walden, J., Jung, E. H., & Westerman, C. Y. (2017). Employee communication, job engagement, and organizational commitment: A study of members of the millennial generation. Journal of Public Relations Research, 29(2-3), 73–89.
Willner, T., Lipshits-Braziler, Y., & Gati, I. (2020). Construction and initial validation of the Work Orientation Questionnaire. Journal of Career Assessment, 28(1), 109–127.